Privacy Policy

Privacy Policy

In order to help you sell, buy or lease real estate. REALTORS®, Property Managers, Brokerages and real estate boards need to collect, use and disclose some of your personal information. Personal Information means any personal information about you, including your name, address, phone number, financial information and may include information about your property (such as listing and selling price, lease rate, listing term, etc.). How is my personal information collected? Most personal information will be collected directly from you through the contracts, applications and other documents you fill out (e.g., Management Agreements, application  to rent forms, tenancy agreements, references, Realtors, credit reports, Offer to Lease, Real Estate Boards,  and through discussions you have with your REALTOR® or a Property Manager. Some information may be collected from other sources such as government departments and agencies (e.g., Land Title Offices, BC Assessment), financial institutions, credit bureaus and mortgage brokers. To whom may my personal information be disclosed? Your information may be disclosed to (or may be accessible by) the Boards and their staff and members, other real estate boards and their staff and members, other REALTORS® and their clients, government departments and agencies, financial institutions, legal advisors, service providers, the British Columbia Real Estate Association, the Real Estate Council of British Columbia, The Canadian Real Estate Association and members of the public, for the purposes described below. Not all of your information will be accessible to each of the abovementioned entities. For example, once the listing term has ended, the general public will not have access to your information unless it is otherwise available through public registries (e.g., BC Assessment, Land Title Offices).

PURPOSES FOR COLLECTING, USING AND DISCLOSING PERSONAL INFORMATION

Why is my personal information collected, used and disclosed? Your information may be collected, used and disclosed for some or all of the following purposes: a) To allow members of real estate boards (including REALTORS® and appraisers) to appraise your property. b) To list your property with the Multiple Listing Service® System in order to market your property. c) To market your property for sale or lease through any other media (both print and electronic). d) To help you locate a suitable property to purchase or lease. e) To facilitate the purchase and sale or lease transaction (by cooperating with financial institutions, legal advisors and government departments and agencies). f) To allow the Boards and other real estate boards and their members (including REALTORS®, Property Managers and appraisers) to compile current and historical statistics on sales and property prices and lease rates, and to conduct comparative market analyses. Information about your property will be retained in the Multiple Listing Service® System for these purposes after your property has sold or leased or your listing has expired (if you are a seller/ landlord) and after you have purchased or leased your property (if you are a buyer/tenant). g) To enforce codes of professional conduct and ethics for members of real estate boards (by cooperating with real estate boards, the British Columbia Real Estate Association, the Real Estate Council of British Columbia, The Canadian Real Estate Association and other regulatory bodies). h) To comply with legal requirements and to act pursuant to legal authorizations. The above-mentioned collections, uses and disclosures are a necessary part of your relationship with your REALTOR® or Property Manager. Will my personal information be collected, used and disclosed for any other purposes? Your information may also be collected, used and disclosed for the following additional purposes: a) Your REALTOR® or Property Manager may communicate with you in future to determine whether you require additional real estate services. b) Your REALTOR® or Property Manager may communicate with you to provide information about other products or services which may interest you. c) Other REALTORS® or Property Managers may communicate with you to determine whether you require additional real estate services. d) The Boards, other real estate boards and their members, and survey firms on their behalf, may communicate with you to determine if you wish to participate in customer satisfaction surveys and other surveys. These additional purposes are optional. If you do not want your personal information disclosed or used for these purposes, please contact the Board’s privacy officer. Contact information for all real estate boards within BC can be found at the British Columbia Real Estate Association website: www.bcrea.bc.ca or telephone 604.683.7702.

This website, Does Not Collect Individually Identifiable Data on Users. We do not collect personally identifiable information on our web site unless you choose to give it to us via an electronic mail message or form signup. Even when you choose to give us information, we keep it confidential and secure. When guests visit this web site, we collect some basic information that does not identify individual users except when confirming access to members areas. This includes the amount of traffic visiting the site, which pages are visited and for how long, where the visitors come from, and what ISP they are using. We use the information we collect to improve the quality of our web site, enhance or tailor the information we offer, and make your experience on our site as valuable and efficient as possible.

Links to Other Web Sites. Please be aware that when you click on links that take you to third-party web sites, you will be subject to their respective privacy policy. While this website supports the protection of privacy on the Internet, this website cannot be responsible for the actions of third parties. We encourage you to read the posted privacy statement whenever interacting with any web site.

Consent to Gather Non-Identifiable Information. By using our web site, you consent to this website’s collection and use of your information as described in this policy. If this website updates this privacy policy, such changes will be posted on this page. So that you are always aware of what information we collect and how we use it, we recommend that you review this page regularly.

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